Thank you for visiting and shopping at Enlighten Nutraceuticals Inc.. Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-3 business days. Orders may not be shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
Canada Post Standard3-5 business days$ 3.50 on Orders < $30.00
Canada Post Standard3-5 business daysFree on Orders > $30.00
Canada Post Registered*2-4 business days$10.00, plus shipping cost

* Registered delivery includes tracking and delivery confirmation.

Delivery delays can occasionally occur.
Enlighten Nutraceuticals Inc. currently ships to addresses within Canada.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped. Registered mail orders will contain your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes

Enlighten Nutraceuticals Inc. is not responsible for any customs or duties applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, additional taxes, etc.).

Federal Taxes (GST) are calculated as indicated, and included in your order at time of confirmation and invoicing.

Damages

Enlighten Nutraceuticals Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

We are initiating shipments within the USA and Internationally shortly.

Please contact us (contact form) if interested in our products,  or you would like to be notified when they are available in your country.

 

Returns and Refund Policy

Return and or refund of your order are at the discretion of Enlighten Nutraceuticals Inc.

Options and procedures for either will be approved in writing in advance.